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How We Protect Your Personal Information
Secure Transmissions
To ensure information remains confidential, Arise Financial uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Secure Transmission
Regular internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number, or PIN through unsecured email. We ask that you do not send personal or account Information through regular email. Emailing Arise Financial directly at info@arisefi.org is not a secure email method.
Linking to Other Sites
To provide you with easy access to information, Arise Financial may provide links to other websites such as mortgage companies, insurance companies, or government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Arise Financial does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Arise Financial We encourage you to read the privacy policies of all websites you visit, especially before providing any personal nonpublic information.
Mobile App Privacy Practices
Our mobile app periodically collects, transmits, and uses geolocation information for enabling features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background while the app is not being used or not at all, depending on the End User’s selection. The End User can change their location permissions at any time in their device settings.
By providing your mobile number, you agree to receive text messages from us for two-factor authentication. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Please review our privacy notice.
Can I limit how my information is shared?
You have the right to limit certain types of information sharing. Please review our Privacy Notice for specific opt-out instructions, or contact us directly to discuss your preferences and exercise your privacy choices.
How does the Credit Union protect the data I submit online?
To ensure information remains confidential, Arise Financial uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
What information does your mobile app collect from my device?
Our mobile app collects geolocation data only with your express authorization to help prevent fraudulent card use and send alerts. Geolocation information can be monitored on a continuous basis in the background while the app is not being used or not at all, depending on the End User’s selection. You can change location permissions anytime in your device settings to control this feature.
Who can I contact if I have privacy questions?
For privacy questions or concerns, please contact us at info@arisefi.org or call our member solutions team. We are committed to addressing your privacy inquiries promptly and ensuring your information is handled with care.
What are cookies and how are they used?
A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information from a simple count of how often you visit a website to information which allows customization of a website for your use. Arise Financial uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third party access (a cookie cannot be read by a website other than the one that sets the cookie).
