1. Online Privacy Practices
Keeping your financial and personal information secure is one of the most important things we do. At Arise, we're committed to protecting the information of every member and every visitor who uses our website. We value your trust, and we handle all personal data with care. Just like information we gather through other channels, what you share with us online is used to respond to your needs, service your accounts, and keep you informed about other services that could work for you.
2. Secure Transmissions
Everything you submit on our website stays between you and us. Arise uses encryption technology, including Secure Socket Layer (SSL), to protect the information you enter and send through our site. Your data is safe. That's not something we're willing to compromise on.
3. Email Security
Standard internet email isn't secure. Please don't share sensitive or confidential information, like your Social Security number, account number, or PIN, through unsecured email. We ask that you keep personal or account details out of regular email altogether. Emailing Arise directly is not a secure method of communication.
4. Cookies
A cookie is a small piece of information that a website stores directly on the device you're using. They can hold anything from a simple record of how often you visit a site to preferences that help customize your experience. Arise uses cookies to understand how our website is being used and to make sure you can access your account information smoothly. Whenever a cookie is used, any personal information it contains is encrypted for our use only, and it's protected from any third-party access.
5. Linking to Other Sites
To make things easier for you, Arise may include links to other websites, mortgage providers, insurance companies, or government agencies, for example. These links are there purely as a convenience. We don't guarantee or endorse any content on those external sites, and Arise doesn't represent either the third party or the member if the two enter into a transaction. The privacy and security policies on linked websites may differ from our own. We encourage you to read the privacy policy of every website you visit, especially before sharing any personal or nonpublic information.
6. Mobile App Privacy Practices
Our mobile app may periodically collect, transmit, and use geolocation information to help prevent fraudulent card use and send you real-time alerts, but only if you expressly authorize it to do so. Depending on the permissions you choose, location information can be monitored continuously in the background, or switched off entirely. You're always in control. You can update your location permissions at any time through your device settings.
